We design and configure reminder flows that match how your patients live: email and SMS confirmations, follow-up reminders and clear options to reschedule. Messages are branded for your practice and timed around your schedule, so your team spends less time on the phone and more time helping patients in the chair.
We review how your practice currently handles scheduling, reminders and patient communication. Together we map your ideal patient journey, from first appointment booking to recall visits — and decide which parts to automate and which should stay manual.
01
Audit & plan
02
Configure & integrate
03
aunch, train & refine


Clear reminders and easy rescheduling mean fewer empty slots and a more predictable schedule.
Repetitive tasks are automated, so your staff can focus on patients in front of them instead of chasing confirmations all day.
From booking to check-in to follow-up, your practice feels organised, modern and easy to work with — which supports reviews, referrals and retention.
Patients can schedule when it’s convenient for them, including evenings and weekends, without tying up your front desk.
Not necessarily. In many cases we can use tools that connect to your existing practice management system. If your current setup can’t support what you want, we’ll recommend options — but we always start from what you already have.
No. We help you define clear rules for which appointment types can be booked online, with which providers and at what times. Your front desk still controls the overall schedule; online booking just fills the slots you choose to make available.
Of course. Online scheduling is an additional, convenient option — not a replacement for your phone. The goal is to give patients choice and reduce unnecessary back-and-forth calls.
We set up branded email and SMS templates that send automatically based on appointment times. Your team can still manually send messages if needed, but most of the routine communication runs on its own.
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