Virtual Front Desk & Automation

Virtual front desk support for busy dental practices

Turn missed calls, after-hours messages and repetitive admin into simple, automated flows — while your team stays focused on patients in the chair.

Book a workflow audit

Patients expect more

Your front desk is overwhelmed.

Dental front desks are constantly juggling calls, walk-ins, forms, insurance checks and a busy reception area. As a result, messages get missed, new patient inquiries slip through, and your staff feels rushed from open to close.

At the same time, patients expect faster communication — simple text responses, quick confirmations and clear next steps. When your systems can’t keep up, your team becomes reactive instead of proactive.

What’s inside the Virtual Front Desk system

Everything you need to automate patient communication

Enametrix creates a modern, automated communication system that handles the repetitive front-desk work so your team can focus on what truly matters: patient care.

Contact Us

Instant missed-call recovery

Turn every missed call into a captured lead automatically.

Unified communication inbox

One place for all messages, with routing rules built for your practice.

Smart chat that books patients

Chat flows help visitors convert without waiting for a human reply.

Automated follow-up sequences

No more manual reminders — everything runs on autopilot.

How Enametrix builds your virtual front desk system

Audit your communication flow

We review how calls, messages and website inquiries currently move through your practice and identify where automation can help.

Set up tools & automations

We connect your messaging, chat and routing tools, then build simple automation flows tailored to your schedule and team.

Launch, train & refine

We activate your new system, train your team on the workflow, and fine-tune everything based on real patient interactions.

Fewer missed opportunities

Missed calls, after-hours messages and website leads are recovered instantly rather than lost.

More efficient front desk

Repetitive communication is handled automatically, freeing staff time for in-office patients.

Faster, more consistent patient communication

Patients get responses quickly without staff needing to monitor every message.

Clear visibility into communication

A shared inbox and analytics show where leads come from and how they convert.

Pain Points We Solve

What changes when communication is automated

Automating patient communication removes bottlenecks, reduces missed calls and frees your front desk to focus on in-office care. Your practice becomes faster, more organized and far easier for patients to engage with.

Get Started

* get -20% on your first Enametrix project

Let’s Build Your Practice’s
Virtual Front Desk

Share a bit about your workflow — we’ll show you exactly where automation can save time and recover more patient inquiries.